Terms and conditions
1. Introduction
By using (visiting) any of the areas of the site and opening a gaming account, you agree to the privacy policy, terms and conditions, promotional features and programmes available to users of the site. Please read the Terms and Conditions carefully before agreeing to them. Hereinafter, the terms and conditions will be referred to simply as the Terms and Conditions. They represent an agreement between the online casino and the player. If you do not agree to the Terms and Conditions, do not continue to use the site's services. Using the services of the online casino automatically means that you agree to the Terms and Conditions.
2. changes to the terms and conditions
The company has the right to make any changes to the current terms and conditions at any time without notifying the players. Amendments will come into effect immediately after the relevant changes are published on the site. It is each player's responsibility to familiarise themselves with the current version of the Terms and Conditions. If you do not agree with the amendments to the Terms and Conditions, you must stop using the site or close your gaming account as appropriate. Use of the site after changes to the rules automatically means that you agree to the updated version of the terms and conditions.
3. legal issues
Only adult users or players who are of legal age to gamble in a particular jurisdiction are permitted to participate. At any stage the Company may request documentary proof of a player's age. If sufficient proof of age is not provided, the Company may suspend the player's account. Each player warrants that the use of the services of the site does not violate any applicable laws. It is not the intention of the Company to provide services in any form contrary to the law. The Company is not responsible for unauthorised use of the services of the site. The online casino site is prohibited to register users who reside or are located in countries such as Canada, USA, Italy, Spain, UK and France. The Company may change the list of jurisdictions without prior notice. Certain games may not be available for some countries due to the policies of game providers. If your winnings are taxable under the laws of your jurisdiction, you are responsible for compiling your own profit reports and filing them with the appropriate authorities.
4. account opening
To start using all the features of the site, you need to open an account. To do this, you will need to provide a valid email address and a password. In addition, you will need to enter your personal and contact information: Full name, date of birth, phone number, etc. By registering on the site, you undertake to provide accurate data about yourself. If your personal information changes, you will need to make the appropriate changes in your personal cabinet. Each user of the site can create only one game account. One account is allowed for one player, house, ip-address or mail address, computer or other device. For creating duplicate accounts there are sanctions up to account closure.
5. Identity verification and prevention of money laundering
The online casino provides you with the opportunity to use the services of the site and you warrant that: 5.1. You are the rightful owner of the funds in your gaming account. 5.2. The information provided during registration or later in your personal account is accurate and up-to-date. 5.3. You understand the general rules, methods and procedures for providing services on the site.
6. Login, password and security
You can log in to your account only if you have a unique login and password created during registration on the site. By opening a game account, you agree not to disclose your login and password to anyone. You can recover your password using the ‘Forgot password’ option in the login form. The player is solely responsible for the confidentiality of the registration data. If your game account suffers losses due to the actions of third parties, only you will be responsible. Any case of unauthorised access to your account should be reported to the Company's support. The site can only be used for personal use and not for any kind of commercial profit.
7. Deposits and withdrawals
In order to play for real money you need to deposit your game account. You can make a deposit by Visa, Mastercard, Maestro and other bank cards, e-wallets, mobile operator accounts and several other ways. You undertake to deposit to your game account only from the wallet or card registered in your name. The Company does not accept deposits made from the wallets and cards of strangers, including relatives, friends or spouses. If the Company discovers a violation of this rule at the time of verification, all winnings will be forfeited and returned to the casino. Cash will not be accepted by the Company. If the Company discovers evidence of financial fraud, the gaming account may be blocked. At any time, the casino has the right to debit the game account to repay the debt to the Company. Apply for withdrawal can only those players who have confirmed their email address through their personal account. All fields of the game profile must be filled in with accurate, comprehensive data. Withdrawal of funds is possible only on the same payment instrument that was used to fund the account. Before making a withdrawal request, you need to make sure that there are no unplayed bonuses on the game account, including freespins. In order to withdraw money, you must be sure to win back or cancel active bonuses. The maximum withdrawal amount depends on which payment system was chosen.
8. Rules of the game and placing bets
Casino players are responsible for the accuracy of data related to transactions. To view the history of deposits and withdrawals, click ‘Cashier’ on the site of the gaming club. If a player violates the terms and conditions, the Company has the right to refuse any transaction in whole or in part. No transaction will be deemed to have taken place until the player has received appropriate notification from the company.
9. Collusion, Misrepresentation and Fraud
The following activities are prohibited and shall be considered a material breach of the Terms and Conditions: 9.1. Providing information to third parties; 9.2. Using any systems including computers, machines and software to gain an advantage over the gaming machines; 9.3. Engaging in criminal activity, including money laundering; 9.4. Attempting to collude or participating in collusion with other players; 9.5. Creating strategies aimed at generating unfair profits. The Company makes every effort to identify and eliminate the possibility of collusion between players. The Company takes appropriate measures against cheaters. The Gaming Club is not responsible for losses or any damages suffered by players due to collusion, fraud and other illegal activities.
10. Other prohibited actions
Users of the site are strictly forbidden to communicate in an offensive or aggressive manner, to use profanity, to threaten other players, to humiliate and to have any violent influence on players and employees of the site. Each player undertakes to use the site for entertainment purposes only. The company prohibits copying the site or any of its parts without prior consent. Players are not allowed to play simultaneously on multiple devices or run multiple active sessions from the same account.
11. cancellation of contract
You can close your gaming account at any time (at the same time deleting your login and password). To do this you need to contact a company employee by writing a letter to e-mail [email protected]. Until you receive a confirmation of account closure, you will be responsible for everything that happens with the account. If a player account is cancelled, both parties have no obligations towards each other. Player accounts that have not logged into the account for more than 6 months may be frozen or closed without further notice.
12. changes to the site
The Company reserves the right to add to and adjust any services offered on the site and to discontinue or modify the games offered on the site at any time.
13. System errors
If a system failure occurs or a game error is detected, the company will take all measures to correct the situation as soon as possible. In this case, the casino is not responsible for any components and software, for malfunctions, interruptions or loss of internet connection or for any other technical failures that limit the player's access to the site.
14. Errors and defects
When using the site, situations may arise in which a bet has been accepted in error or payment has been made incorrectly. The Company has the right, at its discretion, to cancel such a bet. The Casino, its employees, officers and partners make no warranty that the software will always operate without errors or malfunctions.
15. Limitation of liability
Players confirm that they use the services of the website at their own will and risk. Gambling is mainly used for entertainment purposes. They should not be considered as a main source of income or a way to get rid of debts. If necessary, players can set limits on the amount of money they can spend.
16. Breach of terms and conditions
In case of breach of the terms and conditions, the player is obliged to compensate the company for any debts and expenses that resulted from the breach of the terms and conditions. The company has the right to delete the login and password of a player who ignores the provisions of the terms and conditions.
17. Intellectual Property
The content of this site is subject to copyright. The use of the site does not give the player any intellectual property rights. Reproduction of the trade name and trademark of the casino is prohibited.
18. Protection of personal information
Players' personal information is processed by the Company in a fair, lawful and transparent manner. Personal information is collected for specific purposes and stored in a form that protects the data from unauthorised processing.
19. Use of cookies
The Company uses cookies to ensure the correct functioning of the website. A cookie is a small text file that is stored on your computer when you visit a website and is used for recognition purposes.
20. Notices and complaints
To submit complaints related to the operation of the site, you should contact the casino support team. The company always informs players about the status of the complaint. By placing bets, players agree that the results of the games are determined by a random number generator. If there are differences between the results on the computer and on the company's server, the results on the server will be final and undisputed.
21. Interpretation
The original Terms and Conditions are written in Russian. Any interpretation of this text must be based on the Russian-language original.
22. Transfer of Rights and Obligations
The Company has the right to assign, assign and sub-licence the Terms in part or in full to any person, but only on condition that such action is on terms no less favourable to the player.
23. Force Majeure Circumstances
The Company accepts no liability for delays and failure to fulfil its obligations if these have been caused by force majeure circumstances. These include natural disasters, wars, civil unrest, industrial disputes, DDOS attacks, etc. The Company's activities may be suspended for the duration of force majeure.
24. Waivers
Players and the Company shall not be released from their obligations in the event that they cannot strictly fulfil them. No such waiver shall be valid unless it has been formalised and communicated to the other party in writing.
25. Severability of the agreement
If any of the terms are found to be invalid, illegal or unenforceable, they must be extracted from the context of the remaining provisions, which still remain fully enforceable. That part of the terms that is unenforceable or invalid must be redacted accordingly with the applicable law.
26. Law and Jurisdiction
These terms and conditions shall be construed and governed in accordance with the laws of Curaçao. By using the Site, you agree to the exclusive right of the courts of jurisdiction of Curaçao to settle disputes that may arise in connection with the creation, result and validity established by the Terms.
27. References
This website may contain links to websites that are not controlled by the Company and are not mentioned in the Terms and Conditions. The Company is not responsible for the content on third-party sites or for the actions or inactions of their owners. Links to third-party resources are placed for informational and cognitive purposes only. Players use such links and information on third-party sites at their own discretion and risk.
28. Incentive Points
The Company rewards loyal players by giving them the opportunity to earn special points (FreshCoins), which players can transfer to their accounts, receiving free funds for playing casino games. To earn FreshCoins, place bets, participate in lotteries and win prizes in tournaments. Only players who have confirmed their email address can convert their points into real money. Accumulated points are kept in a separate account. They can be used to pay buy-ins for tournaments and to participate in promotions. If the company considers that you are abusing FreshCoins or other types of rewards, it can apply sanctions up to blocking the game account. There is a wagering wager of x3 for the funds received by exchanging FreshCoins.
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